Consult the main page for more information.
| Problem | Likely Cause | Potential Solution |
|---|---|---|
| Cut does not go through the material | The speed is too fast or the power is too low | Use a scrap piece of the same material to make a series of tests with incremental adjustments until you find the sweet spot |
| No visible cutting happening | Lid safety switches not engaged, or software issue | Confirm the lid safety switches click when the lid closes. Turning the machine off and on again may also help if that isn't the problem. |
Other potential problems
| Layers have too many/not enough passes | Part set to wrong layer color |
| Layer may not be set to output | “Cut selected shapes” or “Start from selection origin” may or may not be selected |
| Start point is set to “Absolute Coordinates” instead of “User Origin” or “Current Position” | The outside of a shape is cutting before inside cuts (leading material to drop out of focus) |
| Cut is too close to hold-down |
Never leave the laser while a job is running!
Common Hazards
Check to make sure the material is acceptable.